FAQ

Is Riva a replacement for SEO tools?
Riva does not replace SEO tools; it complements them by measuring and improving visibility in AI-powered discovery, w...
What does Riva do?
Riva helps improve your business’s visibility in AI-powered search tools like ChatGPT. It analyzes website accessibil...
What is the difference between Riva and manually checking ChatGPT?
QuestionWhat does Riva offer beyond asking ChatGPT about my business myself?AnswerAsking an AI tool about your busine...
How do I know if my AI visibility is improving in Riva?
QuestionHow can I tell whether my AI visibility is improving in Riva?AnswerRiva tracks visibility across recurring sc...
Does Riva automatically make changes to my website?
QuestionWill Riva change my website automatically?AnswerNo. Riva analyzes your website and provides recommendations f...
Does Riva guarantee that my business will appear in AI answers?
QuestionIf I use Riva, will my business be guaranteed to appear in AI answers?AnswerNo. AI systems independently deci...
Why do I see lock icons in the Riva dashboard?
QuestionSome features in my Riva dashboard show a lock icon. What does this mean?AnswerA lock icon means that the fea...
Can I replace a domain with another one in Riva?
QuestionCan I replace a monitored domain with a different one in Riva?AnswerYes, where domain replacement is supporte...
How many businesses or domains can I monitor in Riva?
QuestionHow many businesses or domains can I monitor with my Riva account?AnswerThe number of domains you can monitor...
Can I add my own prompts or questions in Riva?
QuestionCan I add my own prompts or questions for Riva to track?AnswerNo. Riva uses system-defined queries to measure...
Can I choose which products or services Riva tracks?
QuestionCan I choose which of my products or services Riva monitors?AnswerThis depends on the features available in y...
Why do competitors appear instead of my business in Riva?
QuestionRiva shows competitors in AI answers where my business should appear. Why?AnswerAI tools may recommend compet...
Why is my business not appearing in AI search results in Riva?
QuestionRiva shows that my business is not appearing in AI search results. Why?AnswerAI tools may have difficulty acc...
Is Riva a one-time report?
QuestionIs Riva a one-time audit, or does it keep monitoring my business?AnswerRiva is designed for ongoing AI visibi...
How often does Riva update my results?
QuestionHow often does Riva run a new analysis of my domain?AnswerRiva supports a recurring analysis schedule of ever...
How does Riva collect results?
QuestionHow does Riva collect the results shown in my dashboard?AnswerRiva analyzes your website to check whether AI ...
Is technical setup required to use Riva?
QuestionDo I need to install code or configure integrations to start using Riva?AnswerNo. Riva works through domain-b...